Privacy Policy


Privacy & Security

Straightforward and comprehensive information on our web site policies

Privacy and Security

Thank you for visiting www.candlecandy.co.uk (this "Web site"). CandleCandy is committed to honoring and protecting your privacy while at the same time providing you with a first rate on-line and shopping experience. As an important part of respecting your privacy, we believe that you have the right to know what information is collected by this Web site, how such information may be used, and what security measures are taken to protect your information. By submitting information through our Web site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. This Privacy Policy does not cover any website other than the Web site.

Effective Date of this Privacy Policy

This policy is effective as of 9/30/18

Collection and Use of Information

When you visit our Web site, place an order, otherwise interact with our Web site, and/or contact us via e-mail, certain information is or may be collected. This is all used only for our viewing, to allow us to deliver your product.

Among the types of information that may be collected are the following:

If you place an order, we may collect your name, company, address, phone number, email address, billing information, the kind of product purchased and other information about your purchase

If you sign up for emails, we will collect your email address

If you send us an email, we will collect your name, email address, and any information that you may choose to submit with the e-mail message.

Security

Our store is hosted on PayPal Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through PayPal's data storage, databases and the general PayPal application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read PayPal's Terms of Service here or Privacy Statement here. 

Providing Information to Third Parties

We do not sell or rent your personally identifiable information to third parties. We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, including to respond to subpoenas or warrants served on us, or in connection with detection, prevention or investigation of fraud.

A Note About Children

We do not intentionally gather personally identifiable information from visitors who are under the age of 13.